Let's work together.
Email: faithpeterson@zohomail.com | linkedin.com/in/faithpeterson
Values-driven: Using software shouldn't hurt. People want to give their best. They deserve the most useful and easiest-to-use tools we can give them.
Flexible Engagement Structures
The hours you need as long as you need them
- Type: Contract, Direct, Fractional, Consultation
- Duration: Short-term, long-term, project-based, contract-to-hire
- Location: Remote, hybrid, on-site
Right-Sized Engagement Styles
Full-spectrum contributor to niche services
- Leader: you need someone to figure things out, enable a team, get things done
- Player-Coach: you want a veteran to help your team level up while contributing hands-on work
- Utility Player: you need someone who can wear any hat from user research to process mapping
- Specialist: you need someone with specific expertise
- Trainer: you want someone to develop your team by deepening or broadening their skills
How I Work
Quick to assess, quick to act
Ready to engage your team day 1 after initial consultation. I'll quickly discover and assess:
- What's happening?
- Why is it happening?
- What needs to be done?
- What's the fastest path to impact?
Software Services
- Legacy enhancement/maintenance
- Legacy modernization
- Enhancement, replacement, evolutionary improvement
- B2B, B2B2C, markets, platforms, enterprise, internal
- Web and mobile
Project Services
- User research
- Process and data discovery
- As-is assessment
- Solution scoping and definition
- Backlog and initiation
- Ongoing deep collaboration with technical team
Team Enablement Services
Users, developers, staff, volunteers
Custom training and support
- Skill development
- Facilitate specialized activities (f.ex., user or client journey assessment)
- Mini-training and targeted support: "How do I ________ ?"
- Experiential/immersive learning
