From Monthly Delays to Daily Intelligence

Data Architecture & Business Intelligence

Transformed a major corporation's financial reporting from monthly batch processes to real-time operational intelligence using MS Access and strategic data modeling.

Process Improvement Data Architecture Business Intelligence

Simple Fix, Big Impact

Information Architecture

Cut research time in half by reorganizing a filing system around user needs rather than storage logic - a perfect example of user-centered design thinking.

User Experience Information Architecture Efficiency

Rescuing a Failing Banking Project

Business Analysis & UX Design

Identified why a technically successful enterprise/B2B software project was failing users. Redesigned the workflow and web app experience to match real business operations.

Business Analysis User Experience Workflow Design

Making UX Personal

Training & Change Management

Created an experiential lunch-and-learn that made business analysts feel bad UX viscerally, transforming how they approached user experience design.

Training Design Change Management User Experience

Turning Problem Employee Into Star Developer

Leadership & Talent Development

Recognized exceptional talent disguised as a disciplinary problem and transformed a "rule-breaker" into a decades-long technical asset.

Leadership Talent Recognition Team Building

Leadership During Uncertain Times

Ethics & Leadership

Chose team trust over personal financial gain during a corporate merger, demonstrating the difficult decisions required for authentic leadership.

Ethical Leadership Team Management Crisis Management

Ready to solve your challenges?

These case studies represent just a sample of the problem-solving approaches I bring to every project. Let's discuss how I can help your organization.

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